30 July 2016 Server Downtime and Migration
Posted by: Abwayax
Date: 2016-07-24 03:08:55
From: hosting-en(at)support.gandi.net
To: adrian.malacoda(at)member.fsf.org
Subject: [GANDI] Action required on your servers hosted in Baltimore
Date: Mon, 11 Jul 2016 09:53:42 -0000
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Hello Gandi customer,
For several years now we have been proud to maintain a datacenter on the
East Coast of the United States for Cloud hosting and other hosting
services.
So its with a heavy heart that we must inform you of our decision to
close the US datacenter located in Baltimore (US-BA1) on December 1,
2016.
The decision was not taken lightly, and we only do so in order to be
able to concentrate our efforts and commit more resources to pursuing
exciting new hosting infrastructure plans which could not be deployed at
the Baltimore location, notably due to compatibility issues.
On December 1, 2016 all Gandi Cloud services (servers, disks, snapshots,
web accelerators, private networks, IP addresses, etc.) hosted in our
Baltimore datacenter will be permanently deleted. The credits that were
not consumed, however, will remain available in your account.
As such, we are also writing to tell you that we hope that you will take
this opportunity to migrate your servers to one of our European data
centers: LU-BI1, located in Bissen in Luxembourg or FR-SD2, located in
Paris, France.
We are acutely aware of the impact this decision might have on your
operations and we would like to make it as smooth as possible to migrate
your services.
To that end, we would like you to have the promo code below for 150,000
hosting credits, which will allow you to recreate your servers for free
in one of the European datacenters:
[****]
Please note, however, that this promo code is valid through December
31st, 2016.
Once youve gotten set up in one of European datacenters, we encourage
you to follow our detailed migration guide available here:
https: //wiki(dot)gandi.net/en/iaas/tutorials/datacenter-migration
As indicated in the migration guide, updating your DNS zone file is one
of the most important steps in the migration process.
- If you use Gandis DNS for your domain(s), you can make these updates
directly from your resource management page.
- If you use another provider, you can use the information provided on
the resource management page to make these changes in your DNS
providers interface
And of course if you need additional help, our hosting support agents
are ready to help. You can reach them
- by email using the contact form here:
https:// www(dot)gandi(dot)net/support/contact/mail/
- by chat: https:// www(dot)gandi.net/support/livechat
- on IRC in the #gandi Freenode channel (irc.freenode.net)
Once again, we are sorry for any negative impact our decision to close
the Baltimore datacenter may have for you. We hope we can make the
transition as smooth as possible, which is why we wanted to give you
plenty of time to do it.
And finally, of course, all of this is with a view towards devoting more
resources to an upcoming hosting infrastructure project we have
currently in the works. So stay tuned.
Sincerely,
Gandi.net